In the dynamic world of CRM management, visibility and accountability are game-changers. Enter the MTS Activity Stream add-on by Mien Trung Software (CRMPluginHub), which revolutionizes how you manage and track activities within SuiteCRM solutions. This state-of-the-art add-on provides users with a comprehensive view of all interactions and changes performed on CRM records, ensuring efficiency and accuracy in your operations.

Detailed view of MTS Activity Stream usage in SuiteCRM

Empowering User Transparency and Management

The MTS Activity Stream feature is designed to deliver a full overview of every action taken on a CRM record. For example, if you’re the owner of an important contact or account record, you can easily discern who has made changes, reached out via email, or performed any other key actions. This heightened visibility ensures that team members don’t duplicate efforts, which can often result in confusion or errors.

Example of record activity tracking with MTS Activity Stream

Monitor Employee Performance

For admin users, the MTS Activity Stream is a formidable tool for performance tracking. It simplifies the process of overseeing work done by team members, enabling a clear view of any updates made in both core and custom modules. This allows managers to affirm that work is being conducted accurately and efficiently within the CRM environment.

Stay Efficient with Key Features

The MTS Activity Stream goes beyond basic activity monitoring. With an integrated History Timeline, all actions are displayed in a single, streamlined view. The MTS Subpanel Search feature allows quick searching across subpanels, while the MTS Field Highlight enhances the visibility of important dropdowns and fields.

Timeline view feature of MTS Activity Stream for seamless activity tracking

Want to ensure your team is alerted to new tasks? The MTS Notification feature ensures users are informed whenever a record is assigned to them in any module.

A Future of Continuous Improvement

This tool is just the beginning! We are committed to ongoing research and development to enrich the MTS Activity Stream with even more features based on user feedback. We invite you to share your suggestions by reaching out to us via the ‘Have Questions?’ tab.

Contact and support options for MTS Activity Stream development and feedback

Our solution aims to make your CRM experience seamless and effective, embodying the philosophy of The simplest way to work™. By integrating with Glances, this adds yet another layer of real-time customer insights and personal task management across your favorite workplace apps.

Learn more about this add-on and explore the potential of improved CRM management today. For specific inquiries or support, be sure to create a support case for prompt assistance.

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Contact us today to discuss your CRM extension needs and let us help you take your customer relationship management to the next level!

Location:

Ho Chi Minh City, Viet Nam

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