Reduce your operational costs and boost customer satisfaction by providing your clientele with access to an advanced knowledge base and a robust ticketing system via the SuiteCRM Customer Portal for Joomla. This seamless integration allows you to configure a custom data-management flow, offering an efficient self-service solution to unlimited users with minimal investment.
Developed by CRMJetty, this portal leverages the popular Joomla CMS and SuiteCRM, the renowned CRM for SMEs, creating a potent portal solution. Our extensive integration capitalizes on Joomla’s frontend functionalities combined with the flexibility of SuiteCRM. As a result, you are equipped with a world-class customer portal that is functional, secure, scalable, and customizable.
Save countless support hours by enabling customers to manage their own data. They can easily sign up, add, delete, or update records, enhancing their trust and interaction with your brand. This empowerment through self-service not only fosters customer satisfaction but also staves off the need for extensive support personnel.
Our solution allows the creation of accessibility-based user groups, where specific roles are assigned to contacts, ensuring wise and secure data sharing. Declutter communications with an in-built calendar view that neatly organizes all scheduled meetings or calls for the day or week.
Moreover, your portal can be customized to align with your brand identity by adding your logo, theme color, and renaming options, which further enhances your brand’s professionalism and loyalty.
Incorporate Glances to integrate SuiteCRM with your favorite workplace apps, turning it into a go-to hub for real-time customer insights and personal tasks. This holistic and simple approach ensures your team stays on top of tasks while offering exceptional service to your customers.
Don’t just take our word for it. Experience the simplicity and power of the SuiteCRM Customer Portal for Joomla through a demo session. Visit the official webpage to request a demo and see how this solution can redefine customer engagement for your business.
Give your organization the simplest way to work and engage by utilizing a platform that grows with your needs. For more information or queries, feel free to create a support case or type your question to the seller directly on the CRMJetty portal page.