In today’s competitive business landscape, having a comprehensive understanding of your customers is crucial. With the SuiteCRM Customer 360-Degree View plugin by Brainvire Infotech Pvt. Ltd, businesses can delve deep into customer interactions and drive better engagement and increased revenue.
Why Opt for a 360-Degree View?
The power of this plugin lies in its ability to transform isolated customer data into rich insights. Imagine being able to precisely segment your customers and develop targeted marketing campaigns that resonate with each segment. Here’s how the Customer 360-Degree View stands out:
- Visualize all activities such as calls, meetings, emails, and tasks.
- View invoice and quote counts swiftly.
- Identify first and last purchase data, crucial touchpoints in customer journeys.
- Access total lifetime sales records.
- Analyze purchased products up to date.
- Calculate average revenue per contact and account.
User-Friendly Customer Journey Tab
In the Customer Journey Tab, users can access activities up until now. With just a click on ‘view log,’ they can stay updated on case statuses. Such seamless tracking and visibility enhance the customer experience, ensuring no detail is missed.
Effortless Access to Data
The ‘View Log’ feature grants quick access to the latest status updates for associated cases. Users can review opportunity details, check order and abandoned cart histories, and even access product information.
Every functionality that applies to Contact modules is replicated for Accounts, ensuring consistency across the board.
Streamline Operations with SuiteCRM Integration
Glances, another innovative addition, integrates SuiteCRM with your workplace apps, providing real-time customer insights perfect for completing personal tasks efficiently. The List Summary Plugin supports showing summarized data using operations like Sum, Average, and Count. This enhances analytics and decision-making processes significantly.
Get Started Today!
If you’re ready to take your customer interactions to the next level, reach out for assistance or book a demo with Brainvire’s expert team at crmsupport@brainvire.com.
Transform the way you work with SuiteCRM and gain a superior edge over competitors through a comprehensive customer understanding and a streamlined operational approach.
For more details, visit the official plugin page.